Blog

COVID-19 Update From Administrator – March 31, 2020

Just a few reminders and updates:

Tele-Health

While physicians are obviously an essential part of your loved one’s care; we are planning ahead and have a new contract to provide for additional physician coverage using Tele-Medicine services. This service will be available to your loved one, should their physician be unable to visit our center. Our team will be able to utilize the services of a tele-health provider for the same issues your personal physician would address.

Also, we will be having a new physician group join us on April 6th.   Paul Bulat, MD and nurse practitioners Jondra Doyle and Tom Viveiros will be assuming Dr. Anna Espiritu’s caseload.  We wish to thank Dr. Espiritu for her services here at Cape Regency.  Please let us know if you have any questions or concerns regarding this change.

Care Packages

We have some new guidelines that we have received; we can no longer accept dropped off food and care packages for residents.  If your loved one has a special event coming up, (birthday, anniversary) please reach out and let us know so we can work with you to make their day special.

PPE Donations

Many other health care providers are requesting donations of PPE for their staff; unfortunately, we are now accepting the same donations. Hospitals and other nursing homes across our state and the nation have received generous donations from individuals looking to help. We have appreciated your social media and emotional support over the past days – and now we need your support through donations of Personal Protective Equipment – specifically, gowns and masks at this time. If you know of anyone who has access, please let us know or have them contact us.

If you can support our staff and residents in their time of need, please call ahead and drop off any PPE to our front door.

Activities Recreation– How your loved one is spending their day

  • The visitor restriction placed on our center stipulated that no outside entertainers could perform at our center, as well as the assistance of our volunteers. Additionally, we, just like you, are practicing social distancing, as best as we can. Therefore, activities are taking place – but in smaller groups, using social distancing, throughout hallways and even outdoors.
  • Beth Butts, Bagpiper has volunteered to perform an outdoor concert for our residents on Saturday April 11 at 11:00 a.m. (weather permitting).  Beth is from Wareham and has performed at several of our sister facilities in the area.   She will make her way around the exterior of the building so that all of our residents can enjoy from the safety and comfort of their rooms.  We are looking forward to her visit to brighten our residents’ day.
  • Our alternative visits are up and running. We appreciate your patience as we develop this and continue to work on making it the best possible experience. Contact us for more information.
  • If you have an old iPad, Kindle, or tablet device not in use, our Resident Council will happily accept it to be used for FaceTime. We are trying to provide connectivity via “virtual visits” using the technology that we are fortunate to have in 2020.

For your loved ones:

  • As you know, guidelines and recommendations from state health departments and the CDC are updated on a daily basis – and we are staying on top of them and adjusting as quickly as possible to meet them.
  • We continue to take a full set of resident vitals each shift along with their O2 saturation level. We are observing also for subtle changes (increased weakness, confusion, agitation).
  • Residents with sudden onset of symptoms will be placed on “droplet precautions” until their case can be reviewed.
  • We continue to focus on keeping the building clean – paying special attention to high-touch areas, disinfecting, monitoring our cleaning supply levels and any updates and guidelines form the CDC in this area.

Our Employees

The last days and weeks have been incredibly trying for our employees. Their jobs are difficult even on the very best days, and right now, they are being asked to handle an even greater load. Their work has not gone unrecognized.  We have received notes of thanks and messages on our Facebook page from family members and others who are so grateful for their “Healthcare Heroes.” Their presence and professionalism provide great emotional support to our residents, especially at this time.

As a reminder:

At the start of each employee’s shift, they are required to:

  • Sign in
  • Get their temperature and Oxygen saturation taken.
  • Answer a series of questions on their health, their recent travel and if they have been in contact with someone known to have COVID-19

Moving Forward

  • What else would you like to see in future emails each week?

As I have said before, I would like to personally thank you for your patience during this very unusual time we are all facing. This is an unprecedented time for all of us and we appreciate the support and kind words of encouragement we have received. We continue to monitor and look to our state and federal governing bodies on updates for COVID-19. We appreciate the support we have received from families and the general public. We also appreciate the dedication from our employees under these stressful and uncertain times.

Thanks for the support – now, in the past and in the future!

Edith Mahoney PT LNHA

Administrator

April 1, 2020